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Ken Rutsky

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Top Stories by Ken Rutsky

When I talk about Viewpoint, the first question I usually get is, "well, who does this well?" The godfather of Viewpoint in the new era of cloud computing is clearly Salesforce.com.  As I have written here,  SalesForce.com's "The End of Software" created a unique and compelling Viewpoint that aligned with the aspiration and frustrations of their target customers who needed faster and easier visibility into the sales pipeline and performance.  As they and the market have matured, they have adeptly shifted to "The Social Enterprise," seeking to capitalize on the technology, environmental and business shift to social computing.   So far, this seems to be a big win again for Benioff and team as even conservative Gartner Group now calls this category "Social CRM". But everyone calls out Salesforce, so I wanted to find a few maybe lesser know examples of companies who ... (more)

Glider Bikes to SaaS Success

Owen, my youngest, is a typical 3 1/2 year old boy, energetic, physical and fearless. He's been riding on a glider bike for the last year, and loves to blast down hills with his feet in the air, scaring the daylights out of his Dad. For those of you unfamiliar with glider bikes, it's basically a pedal-less two-wheeler that you propel like a scooter with your feet. I've been watching him scoot around on his glider wondering how he would do with pedals, would he need training wheels at all?? Would he be faster than his three older siblings at getting on a "real" two-wheeler? (They... (more)

Tilting the Clouds to Abundance - Beating Your Competition with Value

In his seminal work 7 Habits of Highly Successful People, Steven Covey introduces a concept of an Abundance Mindset, Wikipedia describes it like this: Covey coined the idea of abundance mentality or abundance mindset, a concept in which a person believes there are enough resources and success to share with others. He contrasts it with the scarcity mindset (i.e., destructive and unnecessary competition), which is founded on the idea that, if someone else wins or is successful in a situation, that means you lose; not considering the possibility of all parties winning (in some way ... (more)

Breakthrough Cloud Marketing Revolution

Why have I spent the last months writing about Breakthrough marketing?  Isn't there enough written about content marketing and marketing automation?  Can we really transform Enterprise go to market and sales?  Are we just talking about features and benefits?  Well my answers are yes but, yes for sure and no we are not! Figure 1: The Three Stages of Breakthrough Marketing Today's buyer is information overloaded, bandwidth constrained and fiercely independent.  A recent survey by the Corporate Executive Board reported that 57% of the new B2B sales cycle is DONE before the buyer's ... (more)

Five Ways Your Cloud Go-to-Market Better Be Above Average

Talking about his new book, "That Used to Be Us," at a recent speech at the Stanford Graduate School of Business, best selling author Thomas Friedman said, "Average is over. Everyone must define and develop their extra, that unique value add that justifies, in this world of rising curves why they should be hired or promoted." Friedman goes on to make a case that to win in the global market, American education must nurture students to become more creative and unique. Friedman goes on to discuss the emergence of the "hyper-connected world" one where you cannot only outsource labo... (more)