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Ken Rutsky

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Top Stories by Ken Rutsky

Established and new ISVs, telcos, hosters and other tech providers are launching SaaS services at an ever-increasing pace, and that's great. However, many of these initiatives fail to attract leads and customers in the volume expected, resulting in management, market and shareholder disappointment. Why is this? While organizations spend a LOT of time understanding the technical transformation required to build a SaaS service, they fail to understand that this is just the anchor of the transitional bridging they must do. In order to gain share and revenues they must deal with the remaining pieces of the bridge-to-service success, which are mindset, organizational structure and go-to-market tactics. Let's take a look at a basic blueprint for bridging to commercial SaaS success: Mindset - Product to Service (P-2-S): Services require a mindset of continuous relationsh... (more)

Are You Experienced? - Transforming SaaS Go to Market

Many ISVs are making dramatic shifts to become SaaS providers. This requires a shift in mindset from product to service and in organization from linear to circular. Once these shifts are under way, in order to succeed and stand out, ISVs we must now bridge their go-to-market strategy, objectives and tactics from Evaluation to Experience. Today's customer has little patience for white papers, datasheets, detailed feature function product specs and the like. They may attend a webinar, but the next step is experience. Even for large organizations with complex buying behavior, the e... (more)

High Impact Cloud Marketing - A Formula for Success

Most CEOs I talk to have a jaded, if not skeptical view of marketing. While they recognize the importance of marketing to their long term success, they have a hard time understanding and measuring how well marketing is doing. And while more mature organizations have a good handle on very well tuned marketing metrics and measurement, the question is still always out there. With the advance in marketing automation, new channels of communication, and the avalanche of marketing data now available, marketing has evolved, in many CEOs view, from a black art, to a black science. Hidden... (more)

Five Reasons We Overvalue Value in Cloud Sales and Marketing

Value Propositions and elevator pitches live in the rarefied air of marketing speak.  They are almost seen as mystical accomplishments reachable by only the anointed among us.  "But what's the elevator pitch" we hear time and time again....Give me the 30 second attention grabber, etc, etc. While I agree that Value matters, and actually matters a lot,  I think as sales and marketing professionals, we've worshiped at this alter for so long, we've lost sight of the end goal.  We've become Value snobs.  Here's are my top 5 reason's why we overvalue Value: We are Product Narcissists... W... (more)

Five Ways Your Cloud Go-to-Market Better Be Above Average

Talking about his new book, "That Used to Be Us," at a recent speech at the Stanford Graduate School of Business, best selling author Thomas Friedman said, "Average is over. Everyone must define and develop their extra, that unique value add that justifies, in this world of rising curves why they should be hired or promoted." Friedman goes on to make a case that to win in the global market, American education must nurture students to become more creative and unique. Friedman goes on to discuss the emergence of the "hyper-connected world" one where you cannot only outsource labo... (more)